Shipping
UK SHIPPING
Dispatch 3-5 business days
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Orders over £80 qualify for FREE standard shipping
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Standard Shipping: Royal Mail Tracked 48 Hour - £3.99
INTERNATIONAL SHIPPING
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Europe Group 1 (see below) (approx 5-10 working days) - £10.99
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India (approx 7-10 working days) - £25.00
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South Korea (approx 7-10 working days) - £25.00
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Rest Of World (see below) (approx 7-10 working days) - £18.00
Rest Of World - USA, Canada, Australia, New Zeeland, Israel
If you're country is not listed, please email info@caraandthesky.com if you are looking for shipping outside the UK.
Please note that all deliveries are either a tracked or signed for service. If you live in a remote area these timescales and prices may alter. Contact us with your address if you think this may effect you and we will let you know an appropriate cost and timescale.
BREXIT UPDATE
Due to recent changes in the UK & EU’s trade agreements, customers living within the EU will no longer be charged VAT on their purchases from Cara & The Sky
Please note, your order will be shipped on a DAP (Delivered at Place) service and you may be required to pay duties and taxes on your purchase when it arrives in the destination country. The courier will contact you in advance of delivering the goods.
Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.
We will update this as we get further information and trade history over the next few weeks.
INTERNATIONAL SHIPPING
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). If you order items for delivery outside the United Kingdom, they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please email us at info@caraandthesky.com for any questions.
WHO'S SENDING MY ORDER?
All our orders are fulfilled by our 3rd party warehouse called FULLERS LOGISTICS LTD. You may receive a notification from your shipping courier advising a parcel is coming from these guys which means your Cara & The Sky order is on it's way to you!
